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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Cornell

February 13, 2024

5  out of  5
rating by Bob Cornell
"Smooth..."
We responded:
"Bob - You Made Our Day!!! Thank you for the 5 Stars and the very cool review! "
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scott torres

September 27, 2023

5  out of  5
rating by scott torres
"Very easy to make changes to your plan."
We responded:
"Hi Scott! Thank you for your 5 Star Review and positive comments about making things easy for you! Providing customers with quick and quality service is important to us and I am glad that your experience has been good. Thank you again for taking the time to give us this great review!"
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Dave Lesiak

July 1, 2023

5  out of  5
rating by Dave Lesiak
"After my long-term relationship with an A+ rated insurance company, aggressive annual policy renewal rates prompted me to research alternative providers. Searching for quality and fairly-priced insurance coverage can be a bit overwhelming, because verifying provider corporate structure, financial stability and coverage costs / options is both critical and time consuming. These things said, I feel fortunate to have connected with Rick Works of the Jean Works Insurance Agency representing State Farm. Rick is a true professional; calm, knowledgeable and informed. Our time spent together was very productive and as a result, State Farm won my business. It gives me great comfort to know that our insurance coverage is being cared for by State Farm and the Jean Works Agency, and I would, without hesitation, recommend your consideration of their services to address your coverage requirements."
We responded:
"Dave, thank you for this fantastic 5-star review! It is an honor to assist you in your insurance needs and help make the process of changing carriers pleasant and professional. We look forward to helping you with your insurance for a long time! Thank you for recognizing Rick by name for his professionalism and knowledge. I am glad you had a good experience with our office, and we appreciate you making us your State Farm Agency! "
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Sidney Born

March 15, 2023

5  out of  5
rating by Sidney Born
"The entire team here is absolutely wonderful. I have been with Jean and her team for the past few years and every time I have called with a question they went above and beyond to help me out. I cannot recommend her office enough, thank you!"
We responded:
"Sidney, you brightened our day with your kind words and the 5 Start review! Thank you for making us feel so special! We appreciate you making this your office of choice and recommending us. Contact us anytime we can be of service. Thank you!"
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Randy Wittig

January 27, 2023

5  out of  5
rating by Randy Wittig
"I spoke to Rick at Jean Works on the phone. I told him I was shopping for a new agent and company after over 40 years with same company. I told him what I wanted. I sent him my bills from brand X. he reviewed accounts, and I moved all my homes, Motorcycles, Snow Mobiles, jet Skis and trailers over. Came thru exactly as I wanted. Impressed with service the office is big enough to do what is right for YOU and small enough to get the customer service so many places lost. Very Happy"
We responded:
"Thank for the GREAT review, Randy! Rick enjoyed working with you for all your insurance you needed for your homes, motorcycles, snow mobiles, jet skis and trailers! We pride ourselves on providing professional and friendly service, and we are happy to hear that has been your experience with our office. We appreciate you, thank you for making this office your insurance agency of choice. Your happiness makes us happy! "
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Rafael Espino

January 4, 2023

1  out of  5
rating by Rafael Espino
"Increasing the policy every renewal with not a logic explenation, agent is rude and arrogant, looking for better place to do business !"
We responded:
"Thank you for your review. We usually do not have issues like this in our office. My apologies for any offense you experienced. We work extremely hard on making sure our customer's needs are being met with ever interaction they have with us in a friendly and professional manner. Please let me know if there is anything I can personally do to help with this situation or if I can answer any questions you may have. You have an open invitation to come meet with me personally."
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Allen Windholz

November 24, 2022

5  out of  5
rating by Allen Windholz
"I had some insurance needs that had to be taken care of right away. I could not reach my previous insurer because they use an automated answering service. After several days I decided to call Jean. I was able to talk to a live person! Then I was surprised about how much money I saved. Thank you for everything"
We responded:
"Hi Allen! Some people make the work a better place - people like you! Thank you for brightening our day with your kind words and 5 Star Review - we are always striving for those. I am glad that we were able to help you with your insurance needs. Thank you!"
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Linda

October 17, 2022

5  out of  5
rating by Linda
"Good customer service."
We responded:
"Hi Linda! Thank you for the 5-Star Review! Your review brightens our day! My staff and I love providing good customer service and I am happy that was your experience with my office. Thank you!"
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Neal Hanley

October 4, 2022

5  out of  5
rating by Neal Hanley
"They're there for me whenever I need them prices are good"
We responded:
"Neal, your kind words sure brighten our day! Thanks for taking the time to give us the 5 Star Review. Hope you know how much we appreciate you too!"
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shea Carson smith

September 14, 2022

5  out of  5
rating by shea Carson smith
"Jean is amazing! I called for life insurance questions and she wasent even my insurance company. She found out everything I needed to know. I finally switched to Jean Works State Farm with Sara because I live in Lake Havasu City and can actually go in the office and talk face to face with my insurance provider ! Great group of people, great customer service and Fast Fast Fast, they got all my paperwork.. started... finished and up and running in hours! Thank you Sara and Jean for making my Havasu feel like my new home."
We responded:
"Shea, it is our pleasure to help you with all your insurance questions! We appreciate your business and selecting our agency for your insurance needs here in Lake Havasu City, AZ. Thank you for taking the time for your 5 Star review! I am happy we are helping you feel at home, in your new home!"
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Danny Morgan

September 1, 2022

5  out of  5
rating by Danny Morgan
"Sara was great, she helped my family save money on our auto and home insurance"
We responded:
"Hi Danny! Thank you for taking the time out of your day to work with Sara. I am glad you had a good experience securing your auto and home insurance, all while saving money! If you need anything please do not hesitate to reach out to my office. Thank you for your business and this awesome review!"
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DeenLee A

July 21, 2022

5  out of  5
rating by DeenLee A
"Easy to work with especially for young family members needing car insurance."
We responded:
"Wow! Thanks for the great review and the 5-Stars! Helping folks with their car insurance is what we do! I am happy that your insurance experience was easy for you, especially for young family members! Do not hesitate to reach out to my office at any time!"
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Cherie Miller

July 1, 2022

5  out of  5
rating by Cherie Miller
"I dealt with Rick. He was very helpful in getting our new auto policy. I was very pleased with our quote. The entire service was seamless and it is nice to have an actual agent in town."
We responded:
"Cherie, Thank you for taking the time out of your day to work with Rick. I am glad that you had a good experience! Thank you so much for your 5-Star Review! We look forward to being your local agent and providing you more of that seamless service in the future!"
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Brent Munson

June 10, 2022

5  out of  5
rating by Brent Munson
"Awesome, Awesome, Awesome I needed to get new insurance in Arizona and we were referred to Jean & her team. It was the easiest transaction I could have asked for. I highly recommend Jean & her team for any insurance needs."
We responded:
"Wow, Brent! Thank you for the great review. I am thrilled you reached out to us to help you with your insurance! If you have anything we can help you with in the future, please don't hesitate to contact us! Thank you again for the awesome review! You made our day!"
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Doug Nelson

May 28, 2022

5  out of  5
rating by Doug Nelson
"We are moving to Lake Havasu in two weeks. I called and spoke with Sara, excellent service. Great to know our insurance needs are looked after before we arrive. Thanks"
We responded:
"Thank you for the 5-Star Review, Doug! My staff and I pride ourselves on excellent customer service and we are so glad that has been your experience with our office. Thank you for choosing us for your insurance needs."
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Judy B

May 16, 2022

5  out of  5
rating by Judy B
"I have had State Farm for 60+ years and have always been treated fairly. That's why I'm still with them. ;) Love the people at Jean Works Havasu, they're all so friendly and go above and beyond to be very helpful."
We responded:
"Judy - Thank you for your 5 Stars and the review! My staff and I pride ourselves on excellent service - friendly and helpful - and we are so glad that has been your experience with out office. We appreciate you making this office your state Farm agency of choice!"
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Nadine Creps

May 12, 2022

5  out of  5
rating by Nadine Creps
"I had been with my previous Insurance company for 20+ years and the rates just kept going up and up. They never once called to say they could help get me better rates. I contacted Jean Works office and was surprised that they not only saved me money they also got me the coverage I needed and wanted. I even had my mom switch over to Jean Works also. They even set me up with an appointment to meet and go over my options for Medicare enrollment. I am so happy I am now part of the Jean Works family. Call them you won't be disappointed!"
We responded:
"Hi Nadine, Thank you for taking the time to write such a great review! It is really thoughtful of you to share publicly your good experience with me and my team. I am thrilled to help you with all your insurance - and look forward to helping you with your insurance for a long time! Thank you for choosing us!"
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Nicole Campos

May 5, 2022

5  out of  5
rating by Nicole Campos
"New to town and found this great local office. Everyone was a pleasure to work with. Highly recommend!"
We responded:
"Thank you for taking the time to provide us with a 5 Star with a Review! Nicole, you are a pleasure and joy to work with. We appreciate your recommendation!"
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W Gale

December 27, 2021

5  out of  5
rating by W Gale
"We shopped around when our policy came up for renewal. Being from out of country it was difficult to locate a company to take us on. This office provided insurance at an excellent price without the red tape. And they will allow us to park our vehicle in the summer with comp only. Excellent service."
We responded:
"Hello! Thank you for the great review. It is a pleasure to help you with your insurance and I will share with my team your excellent service experience. Do not hesitate to reach out to my office, we are here to help!"
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marla oosten

November 23, 2021

5  out of  5
rating by marla oosten
"Very professional and great to work with"
We responded:
"Marla, Thanks for the great review! We appreciate your kind words, and take them to heart. We look forwarding to working with you for a long time!"
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Dee Bowe

November 4, 2021

5  out of  5
rating by Dee Bowe
"My experience was above my expectations. She took the time to explain every detail of my policy, making sure I understood it completely. Her recommendations were spot on. I will be referring my family and friends to her!"
We responded:
"Hi Dee! Thank you for the 5-Star review - we strive to provide great service and I am so happy we exceeded your expectations! Helping you with your policy is my pleasure. Also, thank you for the recommendation!"
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J Man

November 2, 2021

5  out of  5
rating by J Man
"I did some research because some family members had just switched to State Farm w/this office. I was surprised at how much more coverage(s) I could receive and for less money. I did quotes online. Mrs. Jean called to review all of my quotes, questions, and went over new coverage(s) line by line. Very knowledgeable, quick as possible, and friendly. All while saving $75 a month."
We responded:
"Thank you for the awesome review and the 5-Stars! I am passionate about insurance. Helping you understand your coverage and answering any questions, is important to me and my team. Thank you for going with State Farm and with my agency. I am glad you had a good experience and I am touched you took the time to give us this review. We are so happy to be your agency of choice."
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Fra Du

September 28, 2021

5  out of  5
rating by Fra Du
"I was very pleased working with Rick at Jean Works- State Farm Ins. Agent. He was very informative , very pleasant and courteous. I had been with another company for about nine years but their prices had been going up (this past year really went up) and I decided to 'shop around' for my ins. needs. I am really happy I found a local agent and happy with the price reductions for my needs. Francis"
We responded:
"Thank you so much for your review! We deeply appreciate you taking time to leave a review. I am glad that you had a good experience with Rick and are happy with our services. We aim to be informative and pleasant as we assist you with your insurance needs. My team and I are happy and grateful to be your local agency!"
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Debra Cook

September 24, 2021

5  out of  5
rating by Debra Cook
"Rick was e tremely professional and knowledgeable. He was able to bundle my auto and home policies and saved me money. Highly recommend Rick as your new agent."
We responded:
"Debra, thank you for taking the time out of your day to work with Rick on your auto and home insurance. I am glad that you had a good experience and if you need anything please do not hesitate to reach out to my office. We appreciate you making this office your State Farm Agency of choice!"
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Sandra Cortes-Marin

August 6, 2021

5  out of  5
rating by Sandra Cortes-Marin
"We recently relocated and purchased a home here in LHC. Jean was a great asset in making sure we purchasedthe right home owners insurance to fit our needs. She bundlled the homeowners and car insurance and got us a great deal.. She is very professional always went out of her way to answer any questions or concerns we had. Highly recommend her!!"
We responded:
"Hi Sandra! Thank you for the 5-Star Review, and thank you for recommending us! It is my pleasure to help you with your insurance needs for your home and autos. I am passionate about insurance and l look forward to being your agent in the years to come!"